Support line
Our Support Line number is 0300 365 1045 and is open Tuesday to Thursday 10am to 4pm with 24-hour answer phone service.
The Hope Programme offers free and confidential information and support. Our staff and volunteers will listen to what you want to say. Our support line is a way to self-refer into our service.
Counselling
The Hope Programme’s counselling is a free, non-judgmental service where you are not expected to talk about what happened to you. Our counsellors will help you find ways of coping and recovering from your experiences. Our Counsellors follow BACP ethical guidelines. The ethical framework can be found at https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/
Our Information leaflet is available in a range of languages: